In this quarter’s edition of The Claims Advocate, GlobalPro explores the evolving risks facing modern property owners while reflecting on a year defined by advocacy, innovation, and education.

We introduce the GlobalPro Equipment Breakdown Reference Guide, a new educational initiative designed to help boards, business owners, and property managers understand one of today’s most misunderstood and frequently denied coverages. As buildings become more technologically complex, equipment breakdown losses are no longer rare and knowing how to document, classify, and advocate for these claims is now essential.

This issue also features GlobalPro’s 2025 Year in Review, highlighting the key insurance trends, claims challenges, and policyholder protections addressed throughout the year. From coverage erosion and legislative shifts to claims documentation and dispute strategy, we recap the insights that helped thousands navigate an increasingly difficult insurance environment.

Looking ahead, we preview what’s coming in 2026, including major advancements to GlobalPro’s technology platforms, expanded training programs, and the next phase of our digital documentation and insurtech initiatives, designed to help policyholders recover faster, smarter, and with greater confidence.

Read the full edition to explore the tools, insights, and innovations shaping the future of claims advocacy.

GlobalPro is proud to announce the release of the 24th volume of our Claims Advocate newsletter: Fiduciary Focus 2025 — Recover Faster, Document Better, Subrogate Smart.

This issue is dedicated to helping community associations and business owners in Florida, Texas, and Georgia navigate today’s challenging claims environment. With construction costs climbing, consumer confidence softening, and natural disasters hitting harder than ever, fiduciaries need proven strategies to protect their organizations and their recovery.

Inside This Issue:

📌 The Confidence Gap — A Fiduciary’s Guide to Faster, Fairer Claims
When confidence is low, the duty of care is high. The first 30 days after a loss are critical—they shape the speed, fairness, and financial outcome of your claim. Learn how boards and owners that treat claims like capital projects resolve disputes faster and maximize recovery.

📌 Construction Losses on Active & Occupied Sites — Prevent It, Prove It, Recover It
Whether it’s a builder’s risk claim on an active project or a property/GL claim in an occupied building, the winners are those who separate defect from damage, preserve evidence, and align coverage early. This article provides a practical framework to strengthen recovery when multiple parties and policies are involved.

Why This Matters

Policyholders often face delays, denials, or underpayments—not because of policy language alone, but because of timing, documentation, and process. Fiduciary Focus 2025 equips you with a practical playbook to overcome those challenges and deliver results for the people who rely on you.

What Policyholders Must Know in Florida & Texas GlobalPro is proud to release the 23rd volume of our Claims Advocate newsletter, providing timely, data-driven insights into the insurance and legal landscape shaping property recovery across the South. This issue, Volume 23, takes a hard look at the mounting challenges facing policyholders in Florida and Texas—states where recent legislation and court decisions continue to tilt the scales in favor of insurers. Inside This Edition:

• Florida’s 2024–2025 Legislative Agenda: Laws and rulings that have narrowed public adjuster rights, weakened bad faith protections, and further insulated insurers from accountability.
• Texas Claim Trends: Data showing that 98% of claims going to appraisal result in increased payouts, yet proposed legislation seeks to limit those very recoveries.
• Hurricane Claim Data: Alarming statistics on open and unpaid claims from Hurricane Ian, Idalia, and other recent storms—highlighting the need for early and aggressive advocacy.
• The Power of Representation: Clients who engaged GlobalPro or a similar professional within 3 months of a storm saw a 2.5x greater success rate in getting paid.

Backed by visuals and real-world data, this edition is a must-read for:

• Commercial and residential property owners
• Board members and property managers
• Insurance and legal professionals
• Anyone seeking clarity in a turbulent insurance environment

We encourage you to read and share this edition with your colleagues, clients, and professional networks. The more educated the policyholder community, the more empowered we all are to navigate the claims process and hold insurers accountable. If you or someone you know has questions about the claims process, delayed payments, or denied coverage, contact our expert team at recover@globalpro.com or call +1 855 487 7475.