Claims Advocate

Our quarterly newsletter focuses on the rights and responsibilities of the policyholder. Each newsletter highlights current issues and trends in the insurance industry.

Claims Advocate – Mar 2015 vol 5

Claims Advocate – Mar 2015 vol 5

RINGING IN THE NEW YEAR
Building on the Success of 2014 – A Snapshot of Pivotal Recoveries
by Daniel Odess
GlobalPro Recovery sets the bar when it comes to protecting the interest of their clients. In 2014, GlobalPro Recovery reached new heights by overcoming the odds for its clients. A snapshot of pivotal recoveries for a few of the many policyholders GlobalPro Recovery represented in 2014.

THE ROLE OF A LOSS CONSULTANT
An Alternative to Going It Alone
by Daniel Odess
Proper representation from the onset of the loss is essential to ensuring a full financial recovery from any first or third party loss.

TRAINING AND EDUCATION: THE KEYS TO SUCCESS FOR ADJUSTERS
GlobalPro Recovery’s World Class Service and Support Continues to Improve
by Daniel Odess and August Forte
An in depth analysis of what GlobalPro Recovery is doing to train it’s insurance adjusters to provide the world class level of service our clients deserve. Insurance adjusting is a complex professional discipline that requires both in-depth specialized knowledge and broad communication skills.

Claims Advocate – Jun 2015 vol 6

Claims Advocate – Jun 2015 vol 6

GET LOWER PREMIUMS, EVEN AFTER LOSS
Loss History Doesn’t Necessarily Mean Increased Premium
by Daniel Odess
Market conditions and politics have more to do with rate increase or the likelihood that an Insured gets dropped following a major disaster than whether or not an Association, business, or home suffered a loss. Fear of getting dropped or increased rates can lead to inadequate recovery from a loss.

INDUSTRY TRENDS: FROM BUYING INSURANCE TO RECOVERY
Premium Hikes and Claims Handling Practices are Causing Concerns for Policyholders
by Travis Ozga
The only reason people buy insurance is to protect against potential financial loss. They trust their insurer to treat them fairly and decently. Today, the insurance industry is in grave danger of losing that sense of trust due to its misplaced focus on minimizing claims.

UNDERSTANDING DEPRECIATION
The Devil is in the Details
by Daniel Odess
Incorrectly applying depreciation can be used as yet another tool to hold back money or to underpay a claim, if it is not recoverable. Most policyholders don’t even realize that depreciation can account for 20%, 30%, 50% or even higher deductions in the total value of their claim.

Claims Advocate – Sept 2015 Vol 7

Claims Advocate – Sept 2015 Vol 7

DON’T MAKE A COSTLY MISTAKE WHEN HIRING A MITIGATION CONTRACTOR
Associations Need to Maintain Their Liability and Fiduciary Responsibilities
By Daniel Odess
Think about the last time your Association spent thousands of dollars without moving for a vote or hiring a professional to ensure the scope or price of a service provider or material supplier. Probably never, right?

However, when an Association suffers a loss all of this careful planning goes out the window along with the usual concerns relating to Board of Director’s liability and fiduciary responsibilities to the Association. In a hurry, the Board will typically assign all of the mitigation, reconstruction, and claim responsibilities over to a contractor. This “hurry up and get back to business” approach can easily lead to costly mistakes.

In this volume of CLAIMS ADVOCATE we take a closer look at this growing issue and the mistakes routinely made by Associations:

  • By-Law Violations
  • Why Mitigation Contractors May Put Their Interests First
  • How Construction Values Should Be Determined
  • Who pays for the work?
  • What’s The Solution?